June 20, 2025 update
After weeks of back and forth with insurance denying coverage for procedures, I was finally scheduled to have the requested PET scan today at 11 am. However, yesterday Novant called to say the scan was cancelled because there were issues with the insurance code assigned to the procedure. Further, Novant does not even have the required equipment to perform the scan as requested.
A month after the first request was made, it seems I’m no closer to getting that scan than I was on day one.
We had hoped scheduling the scan here in Wilmington would save me a drive to Durham, but this situation has shown me it’s best to just keep all my care at Duke.